What is Enhanced Access?
GP surgeries in the PCN work together to provide extra appointments in the evenings and weekends. This is called Enhanced Access. It helps to make more appointments available for patients if a GP surgery is fully booked. It also helps provide flexibility for patients who may need to arrange an appointment in the evening or at weekends if their GP surgery is not open.
Who can book an appointment in Enhanced Access?
Any patient registered at one of the 13 GP practices in Feltham & Bedfont PCN can book an appointment in Enhanced Access. This is true even if your GP surgery does not provide Enhanced Access appointments.
Please note, these appointments may be at a different health centre nearby.
How do I book an appointment in Enhanced Access?
Your GP surgery team may offer you an Enhanced Access appointment if you need an appointment but there are none available at your own GP surgery. If you would prefer an evening or weekend appointment, please ask your GP surgery staff and they will try to arrange this where possible. You can request a telephone or face-to-face appointment if you prefer.
Who provides Enhanced Access appointments?
The following GP surgeries offer Enhanced Access appointments. If you are given a face-to-face appointment, you can visit their website for details on how to get there.
Changing or cancelling an Enhanced Access appointment
If you cannot attend an appointment, please cancel the appointment as soon as possible so that we can make the appointment available to another patient. You can do this via your NHS App, using the link provided in the SMS confirmation for your appointment, or by calling your GP surgery.
For last minute cancellations when your GP surgery is not open, you can call the GP surgery where your Enhanced Access appointment is scheduled to take place.
Preparing for your appointment
Before your appointment, you may find it helpful to access this NHS guidance about what to ask your doctor or other healthcare professional. Useful information on how to prepare for a Structured Medication Review with a GP or Clinical Pharmacist can be found here.